Terms of Service

1. Introduction and Acceptance of Terms

Welcome to Anthony's coal fired pizza ("we," "our," "us," or "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Anthony's coal fired pizza regarding your use of our website located at pizzas-anthonys.click ("Website"), mobile applications, and any related services, features, or content (collectively, the "Services").

By accessing, browsing, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of our Services.

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our Services under applicable laws
• Provide accurate and complete information when creating an account

1.2 Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our Website with a new "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

2. Definitions

For purposes of these Terms, the following definitions apply:

• "We," "Us," "Our," or "Company" refers to Anthony's coal fired pizza and its affiliates, subsidiaries, officers, directors, employees, and agents.
• "You," "Your," or "User" refers to any individual or entity accessing or using our Services.
• "Services" includes our Website, mobile applications, online ordering system, delivery services, and any related features or content.
• "Content" means all text, graphics, images, music, software, audio, video, information, and other materials available through our Services.
• "Website" refers to pizzas-anthonys.click and all associated web pages and digital properties.
• "Products" refers to all food items, beverages, and merchandise offered through our Services.

3. Use of Services

3.1 Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes. You may:

• Browse our menu and product offerings
• Place orders for food items and beverages
• Create and maintain a user account
• Access nutritional and allergen information
• Communicate with our customer service team
• Participate in promotional offers and loyalty programs

3.2 Prohibited Use

You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our Services. Prohibited activities include, but are not limited to:

• Violating any applicable local, state, national, or international law or regulation
• Transmitting or procuring the sending of any advertising or promotional material without our prior written consent
• Impersonating or attempting to impersonate the Company, employees, agents, or other users
• Using automated systems, scripts, or robots to access our Services
• Attempting to gain unauthorized access to computer systems, networks, or accounts
• Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of our Services
• Using our Services to transmit viruses, malware, or other harmful computer code
• Copying, distributing, or disclosing any part of our Services without authorization
• Reverse engineering, decompiling, or disassembling any software used in our Services

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may be required to create an account. When creating an account, you must provide accurate, current, and complete information. You agree to update your account information promptly to keep it accurate and current.

4.2 Account Security

You are responsible for safeguarding your account password and for all activities under your account. You must not disclose your password to any third party and must notify us immediately of any unauthorized use of your account or any other breach of security.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without cause or notice, if we believe you have violated these Terms or engaged in conduct that we deem inappropriate or harmful to our business or other users.

5. Products and Services

5.1 Product Descriptions and Accuracy

We strive to provide accurate descriptions of our food items, including ingredients, nutritional information, and allergen warnings. However, we cannot guarantee that all product descriptions, prices, or other content is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.

5.2 Food Safety and Hygiene Standards

All our food products are prepared in accordance with applicable food safety regulations and industry standards. We maintain strict hygiene protocols in our kitchen facilities and follow proper food handling procedures. However, customers with severe food allergies or dietary restrictions should exercise caution and consult with our staff before placing orders.

5.3 Allergen Information Disclaimer

IMPORTANT ALLERGEN NOTICE: Our kitchen facilities handle wheat, dairy, eggs, soy, nuts, and other allergens. Cross-contamination may occur despite our best efforts. We provide allergen information as a service, but cannot guarantee that any menu item is completely free from allergens. Customers with food allergies should inform us of their specific needs and exercise personal judgment when ordering.

5.4 Pricing and Availability

All prices are displayed in U.S. dollars and are subject to change without notice. We reserve the right to modify prices, discontinue products, or limit quantities at any time. Promotional offers are subject to specific terms and conditions and may be limited in duration or availability.

5.5 Order Acceptance and Processing

Your order represents an offer to purchase products from us. We reserve the right to accept or decline any order at our sole discretion. Order confirmation emails do not constitute acceptance of your order. We will notify you if we cannot fulfill your order for any reason.

5.6 Delivery Terms and Timing

Delivery services are available within specified geographic zones during operating hours. Estimated delivery times are approximate and may vary due to weather conditions, traffic, order volume, or other circumstances beyond our control. We are not liable for delays in delivery.

5.7 Delivery Zone Restrictions

Delivery is limited to addresses within our designated delivery zones. We reserve the right to modify delivery zones at any time. Additional delivery charges may apply based on distance and location.

5.8 Minimum Order Requirements

Minimum order amounts may apply for delivery orders and may vary by location and time of day. Current minimum order requirements are displayed during the checkout process.

5.9 Order Cancellation and Modification

Orders may be cancelled or modified only before preparation begins. Once food preparation has started, orders cannot be cancelled or modified. Refunds for cancelled orders will be processed according to our refund policy.

5.10 Food Quality Guarantee

We are committed to providing high-quality food products. If you are not satisfied with your order, please contact us within 24 hours of delivery or pickup. We will work to resolve any quality issues promptly and fairly.

5.11 Temperature-Sensitive Item Handling

Hot food items are prepared and delivered using insulated containers to maintain temperature. However, we cannot guarantee food temperature upon delivery due to factors beyond our control. We recommend consuming delivered food promptly upon arrival.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Services and their original content, features, and functionality are and will remain the exclusive property of Anthony's coal fired pizza and its licensors. The Services are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks, logos, and service marks may not be used without our prior written consent.

6.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. This license does not permit you to resell, redistribute, or create derivative works based on our Services.

6.3 User Content License

By submitting content to our Services (including reviews, comments, photos, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content in connection with our business operations.

7. User Content and Conduct

7.1 Your Content Responsibility

You are solely responsible for any content you submit, post, or transmit through our Services. You represent that you own or have the necessary rights to such content and that it does not violate these Terms or applicable laws.

7.2 Prohibited Content

You may not submit content that is:

• Unlawful, harmful, threatening, abusive, defamatory, or obscene
• Infringing on intellectual property rights of others
• Containing viruses, malware, or other harmful code
• Spam, advertising, or promotional material
• False, misleading, or deceptive
• Discriminatory or hateful toward any individual or group

7.3 Content Moderation

We reserve the right to review, monitor, and remove any user content at our sole discretion. We are not obligated to review content before publication, and the publication of content does not constitute endorsement by us.

8. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. We disclaim all warranties, including but not limited to:

• Warranties of merchantability and fitness for a particular purpose
• Warranties that the Services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of content
• Any warranties arising from course of dealing or trade usage

We do not warrant that the Services will meet your specific requirements or that any defects will be corrected. Your use of the Services is at your own risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ANTHONY'S COAL FIRED PIZZA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICES.

Our total liability to you for all claims arising from or relating to the Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.

These limitations apply regardless of the legal theory on which the claim is based and even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to defend, indemnify, and hold harmless Anthony's coal fired pizza and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of and access to the Services
• Your violation of these Terms
• Your violation of any third-party right, including intellectual property, privacy, or publicity rights
• Any claim that your content caused damage to a third party

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. We do not control, endorse, or assume responsibility for any third-party content, privacy policies, or practices. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party services.

12. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately.

You may terminate your account at any time by contacting our customer service team. Termination of your account does not relieve you of any obligations incurred prior to termination.

13. Governing Law and Dispute Resolution

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions.

13.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Portland, Oregon. You hereby consent to the personal jurisdiction and venue of such courts.

13.3 Dispute Resolution

We encourage you to contact us directly to resolve any disputes. Most concerns can be resolved quickly and amicably through our customer service team.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. Material changes may include changes to dispute resolution procedures, limitation of liability provisions, or significant changes to the scope of the Services.

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the new Terms. It is your responsibility to review the Terms periodically for changes.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Anthony's coal fired pizza concerning the Services.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

15.4 Assignment

We may assign our rights and obligations under these Terms without restriction. You may not assign your rights or obligations under these Terms without our prior written consent.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, government regulations, or natural disasters.

15.6 Headings

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Response Time: We strive to respond to all inquiries within 48 hours during regular business hours. For urgent matters related to recent orders, please call our customer service line directly.